Most people know that property managers have a ridiculously busy job. It’s one of the reasons there is such a high turn over of people in the industry. Most get burnt out due to the shear volume of work. Part of a property manager’s job is to perform regular routine inspections on the properties they manage. So can a tenant change a routine inspection in Qld ?
CAN A TENANT CHANGE A ROUTINE INSPECTION IN QLD?
In sort. Yes they can. But really only in extreme circumstances. For example. if someone in the home has a highly contagious illness like Covid-19 then yes the tenant can request the routine inspection be changed. While the tenant can request a routine inspection be changed for other reasons it’s probably very likely their request will be denied by the property manager. It’s not that the property manager is trying to be difficult.
WHY CAN’T PROPERTY MANAGERS CHANGE ROUTINE INSPECTIONS?
Firstly they can. But what tenants need to realise is that these are booked way in advance. Often they are even automatically booked via the computer based on when the last routine inspection was done and they are usually booked in groups of other close by properties to help reduce the property managers drive time between them. So while a property manager can technically change a routine inspection. It’s much harder to do that tenants probably realise & will create a knock on effect with other work load.
WHY LEGISLATION IS IN PLACE FOR ROUTINE INSPECTIONS?
Property managers can attend a property with an Form 9 entry notice with 7 days notice to attend to a routine inspection. The legislation is in place to help property managers manage their high volume for work and ensure they can effectively get around to all the routine inspections they do. Usually a property manager manages over 100 properties and if they had many of their tenants requesting a routine inspection be changed, it would be a logistical challenge to accommodate this. Good tenants realise this is why the property manager has a key to the property, this is why the legislation is in place and this is why the property manager can’t accommodate individual tenants request to change the dates of these.
You can read more about Form 9 Entry notices here
DOES THE TENANT NEED TO BE AT THE PROPERTY WHEN A ROUTINE INSPECTION IS DONE?
No. In fact as property managers we prefer they are not present. It allows us to get in, do what we need to do and then leave again, so we can keep to our tight schedule.
SHOULD TENANTS REPORT MAINTENANCE AT A ROUTINE INSPECTION?
No. It takes too long to log at the routine inspection. If a tenant has maintenance they should log this as it occurs. Not at some later date and especially not at the routine inspection. Sure while you can log maintenance at this time the property manager really does not have time for it.
HOW LONG DOES A ROUTINE INSPECTION TAKE?
It depends on the size of the property. Ours takes anywhere from 15 to 30 minutes
WHAT DO WE DO AT A ROUTINE INSPECTION?
We take photos of all the rooms. We make a short note of the cleanliness, condition of each room & any issues. We look for how clean is the property is, how messy is the property, if there is any damage or excessive wear and tear. We also look for any possible additional tenants staying or sometimes even if the property is being used to run a business or grow drugs.
WHAT HAPPENS AFTER THE ROUTINE INSPECTION?
The report is sent to the owner. If the property manager found anything they are concerned about they will email the tenant and then do a follow up about it too. In extreme circumstances the tenant maybe sent a Breach Notice. Which you can read more about here
The challenge for a property manager to change a routine inspection is much harder than tenants realise. So good tenants leave it in the hands of their property manager to get on with their job.